Return and Refund Policy
American Booster® stands behind the quality of everything we sell and hope you’re happy with your gear. Our products are fully warranted against defects in materials and workmanship with a lifetime guarantee.
At American Booster®, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the product(s) you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.
We’d love to know where things went wrong, or how we can improve our products and services. Follow the steps below for a full, no-hassle return within 30 days of your date of purchase. Please include your order number and why you’d like a return the product so that we can issue a refund as quickly as possible.
We make every attempt to process the refund as quickly as possible. However, our payment processor or your financial institution can take up to 15 business days for the refund to reflect in your bank account/card.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be in its original, unmodified condition, shipped in the original packaging, and the return must include all product accessories.
Your item needs to have the receipt or proof of purchase.
Contact us at firstname.lastname@example.org to start a return.
You will receive an instant reply (within 48 hours) with a Return Material Authorization (RMA) number.
Pack the products you would like to return, attach your receipt or proof of purchase & post!
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a 5 to 15 business days, depending on your card issuer’s policies.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.